Privacy Policy

Last Updated: December 2024

Introduction

Welcome to Quick Merge's Privacy Policy. At Quick Merge, we are committed to protecting your privacy and ensuring the security of any information you provide while using our PDF merge online free service. This Privacy Policy explains how we collect, use, protect, and handle your information when you access and use our online PDF merger tool.

By using Quick Merge to merge PDF files online, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service. We may update this policy periodically, and your continued use of the Service after changes indicates acceptance of those updates.

Information We Collect

Files You Upload

When you use Quick Merge to combine PDF files, you upload PDF documents to our servers for processing. These files are temporarily stored in encrypted form during the merging process and are automatically deleted within one hour of completion. We do not access, view, or retain the content of your PDF files except as necessary to perform the merging service.

Automatically Collected Information

Like most websites, we automatically collect certain information when you visit our Service:

• Technical Information: IP address, browser type, browser version, operating system, device type, and screen resolution
• Usage Information: Pages visited, time spent on pages, click paths, referral sources, and general interaction patterns
• Performance Data: File sizes processed, merge completion times, and error rates (anonymized)

This information is collected through standard web technologies including server logs and may include cookies or similar tracking technologies. We use this data to improve service performance, diagnose technical issues, and understand user behavior patterns.

Information You Provide

If you contact us through our contact form or email, we collect:

• Your name (if provided)
• Your email address
• The subject and content of your message
• Any additional information you choose to include

This information is used solely to respond to your inquiries and provide customer support.

How We Use Your Information

Processing Your PDF Files

The primary purpose of collecting your PDF files is to provide the PDF combiner tool service you requested. Your files are processed on our secure servers, merged according to your specifications, and made available for download. Once you download your merged PDF or after one hour passes, all uploaded and processed files are permanently deleted from our systems.

Service Improvement

We use automatically collected information to:

• Monitor and analyze usage patterns to improve user experience
• Identify and fix technical issues and bugs
• Optimize server performance and processing speed
• Develop new features based on user needs
• Ensure service security and prevent abuse

Communication

If you contact us, we use your contact information to:

• Respond to your questions and support requests
• Provide technical assistance
• Send important service announcements (only when necessary)

We will never send you promotional emails or newsletters unless you explicitly opt in to receive them.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

Cookies We Use

Quick Merge uses minimal cookies and similar technologies:

• Essential Cookies: Required for the Service to function properly, including session management during the PDF merging process
• Performance Cookies: Help us understand how visitors use our Service to improve functionality (anonymized data only)
• Preference Cookies: Remember your settings and preferences for a better user experience

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent certain features of Quick Merge from functioning properly.

Please note that we do not use advertising cookies or tracking cookies for marketing purposes. We do not sell your data to third parties or use it for targeted advertising.

Data Security

Security Measures

Protecting your data is paramount. Quick Merge implements industry-standard security measures:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS protocols
• Secure Storage: Uploaded files are stored in encrypted form during processing
• Automatic Deletion: All files are permanently deleted within one hour of upload or immediately after download
• Access Controls: Strict access limitations ensure only necessary automated systems process your files
• Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities
• Secure Infrastructure: Our servers are hosted in secure data centers with physical and digital protection

No Guarantee

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable efforts to protect your information.

Data Retention

PDF Files

Your uploaded PDF files are retained only for the duration necessary to complete the merging process. Files are automatically deleted from our servers within one hour of upload, or immediately after you download your merged PDF—whichever comes first.

Other Information

• Technical/Usage Data: Anonymized analytics data may be retained indefinitely for service improvement purposes
• Contact Information: Information from support inquiries is retained for up to two years to maintain support history and improve service quality
• Server Logs: Basic server logs are retained for 90 days for security and diagnostic purposes

Third-Party Services

Service Providers

Quick Merge may use trusted third-party service providers to facilitate our Service:

• Hosting Providers: Cloud infrastructure providers that host our servers and store data temporarily
• Analytics Services: Tools that help us understand website traffic and user behavior (anonymized data only)
• Security Services: Services that help protect against cyber threats and attacks

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to maintain confidentiality and security. They are prohibited from using your information for any other purpose.

Third-Party Links

Our Service may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any websites you visit.

Your Rights and Choices

GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

General Rights

All users, regardless of location, can:

• Choose not to provide certain information (though this may limit Service functionality)
• Disable cookies through browser settings
• Request information about data practices by contacting us
• Opt out of non-essential data collection where possible

Children's Privacy

Quick Merge does not knowingly collect personal information from children under the age of 13 (or under 16 in the EEA). Our Service is not directed at children, and we do not intentionally gather information from individuals under these age thresholds.

If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected], and we will take prompt action to delete such information.

International Data Transfers

Your information, including uploaded PDF files, may be transferred to and processed on servers located outside your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want your online activities tracked. Quick Merge respects DNT signals and does not track users across third-party websites for advertising purposes. However, some third-party services we use may not recognize DNT signals.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of significant changes by posting a prominent notice on our website or updating the "Last Updated" date at the top of this policy.

Your continued use of Quick Merge after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will make every effort to respond to your inquiry within 48 hours (business days) and resolve any privacy concerns you may have.

Terms of Service Summary

By using Quick Merge's PDF merge online free service, you agree to:

• Use the Service only for lawful purposes
• Not upload copyrighted, illegal, or harmful content without proper authorization
• Not attempt to harm, disrupt, or gain unauthorized access to the Service
• Accept that the Service is provided "as is" without warranties
• Understand that we may modify or discontinue the Service at any time
• Comply with all applicable local, national, and international laws

For complete terms of service details, please review our Disclaimer page.